
build new organisational value
brick by brick.
LEGO® Serious Play® is a powerful, research-backed method for solving complex problems, aligning teams and unlocking strategy - hands first.
Outcome: A shared understanding of customer needs, internal strengths, and a clear narrative draft of the new value proposition.
Agenda
Welcome + Workshop Framing
Explain the purpose and flow
Short intro to LEGO® Serious Play® and psychological safety
Quick warm-up build: “Build a metaphor for your company right now”
Moment of Need (Outside-In)
Example LSP Build: “Build a model of the customer’s world before they come to you”
Discussion: What matters most to them? What are they struggling with?
Core Strengths + Beliefs (Inside-Out)
Example LSP Build: “Build a model of what makes us distinctive”
Dot-voting or card sort to cluster key elements and find patterns
Personal Value Stack (card-based or canvas-style)
From Problems to Promises (The Fit)
Example LSP Build: “Build the bridge between the customer’s world and our offer”
Debrief: What are we really offering?
Use the Value Proposition MadLibs or Strategyzer-style template to converge
Pitch + Polish (Alignment + Next Steps)
Group synthesises into a shared narrative (using Post-its or template)
Optional: Use ‘1-min Pitch Rehearsals’
Close with LSP Build: “What’s one action you’ll take to move this forward?”