Grounding AI in Human Experience

Build your AI Experience Map together - a LEGO® Serious Play® Workshop that explore fears, hopes and opportunities, and charts the best way forward.

A yellow table with three large containers of assorted LEGO bricks, scattered on the table. Various LEGO builds and tools are also present, along with some notebooks, a pair of glasses, a smartphone, cups, a teapot, and small miscellaneous items.
A woman on a video call holding a colorful LEGO creation. She is smiling and appears to be explaining or presenting her project during a virtual meeting with multiple participants.
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A group of people sitting around a table with laptops, LEGO pieces, and projects in progress, in a room with brick walls and large windows.

AI is arriving fast, and adoption doesn’t depend on algorithms, but your people.

Most employees are unsure where they stand: some are excited, others cautious, many overwhelmed. Without surfacing these experiences, even the best AI strategy will stall.

This workshop uses LEGO® Serious Play® to create space for honest conversation, collective sense-making, and artefacts that help teams tangibly deliver on practical next steps. The result: an AI journey that is human-first, and far more likely to succeed.

What happens in the session?

Over three hours, participants will:

  • Build and share personal perspectives on AI in their work.

  • Imagine what a human-first AI future could look like for the organisation.

  • Combine ideas into a collective “landscape” of opportunities and risks.

  • Use a simple readiness quadrant to explore current levels of confidence and urgency.

  • Turn metaphor into action by creating practical experiments and enablers for the next 90 days.

See the full agenda (Notion link)
“Too many leaders treat workforce AI deployments as a technology and data exercise. The reality is that AI remains intimately tied to human users — their experience will be a principal determinant of AI’s success or failure.”
— 'Ground Your Workforce AI Strategy In Human Experience', Forrester 2025

Who is this for?

This workshop is designed for leaders who want to embed AI in ways their people will embrace…

  • Business Leaders making AI strategy real, not just theoretical.

  • HR & People Leaders looking to build confidence and adoption.

  • Innovation & Transformation Teams ensuring AI rollouts succeed at scale.

  • L&D Professionals closing training gaps and supporting skills development.

Get in touch

WAIT, LEGO BRICKS?…

Yes, LEGO®. Because something happens when we think with our hands.

LEGO® Serious Play® (LSP) is a renowned facilitation method backed by learning theory and used globally by organisations like Google, NASA, FedEx, the NHS and the UN. It works because it’s hands-on, metaphor-driven and deeply inclusive.

What sounds playful helps unlock serious insight.

A few quick facts about LSP

  • It is backed by academic research (IMD, MIT)

  • It is built on constructivist and constructionism (learning theories)

  • It’s used by top-tier organisations worldwide

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WHAT YOU’LL LEAVE WITH

By the end of the workshop you will have:

  • A clear picture of how your people really feel about AI.

  • A visual map of opportunities, risks and cultural factors.

  • A readiness profile showing where the organisation is starting from.

  • A 90-day backlog of practical experiments, supports, and cultural shifts.

  • Stronger individual and collective ownership of your AI journey.

Four people seated around a table playing with LEGO blocks and figures. A whiteboard with notes is visible in the background.

GET IN TOUCH

Group of people standing and observing notes on whiteboards and sticky notes in a room with exposed brick wall and wooden ceiling beams.

About me

I’m Steve Morris, a seasoned facilitator and designer who’s spent 20+ years helping teams think clearly, work better together and make meaningful progress.

I’m not here to run generic workshops or hand you a playbook - I design sessions that fit your challenge, your people and your context. I’ve worked with startups, scale-ups, and global teams across sectors - and I bring a calm, creative and human approach to every room I step into.

I’m a certified LEGO® Serious Play® Facilitator, Miro MVP and have been through the Workshopper Master program.

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